Shipping policy

### 30-Day Pre-Order Policy

#### Pre-Order Terms
1. **Non-Refundable Payment**: All pre-orders are final and non-refundable. By placing a pre-order, you agree to pay the full amount upfront, securing your product in advance.

2. **Delivery Timeline**: We aim to deliver all pre-ordered products within 30 days from the date of purchase. 

3. **Shipping Information**: Once your product is ready to ship, you will receive a confirmation email with tracking details. Please ensure your shipping address is accurate to avoid any delays.

4. **Failure to Deliver**: If we fail to deliver your pre-ordered product within 30 days, you will be eligible for a full refund of your payment. In addition, you will still receive the product at no extra cost as soon as it becomes available.

5. **Contact Information**: For any queries regarding your pre-order, please contact our customer service team at [customer service email/phone number].

By placing a pre-order, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.